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Insights, ideas, and inspiration on AI, customer support, and creating exceptional customer experiences.

Understanding MCP Servers: The Future of AI Integration
AI Game Recommendations: How Real-Time Personalization Lifts Casino LTV 25%
AI Casino Support: Reduce Churn by 44% with 24/7 Player Help
AI Onboarding & KYC: Cut Drop-offs by 40% in Sportsbooks [2025]
10 Ways AI Is Revolutionizing Online Betting & Casinos in 2025
Designing for Retention: Lessons from the Most Addictive Online Games
Why Great Onboarding Wins in Online Games (and How to Nail It)
AI-Powered Virtual Assistants in Customer Support: Beyond Chatbots
Conversational User Interface: 10 Reasons Why It’s Great For Ecommerce
Ultimate List of 101 Customer Service Tips
Top 25 Artificial Intelligence and Big Data News Publications
Build A Bot 101: 10 Steps to Build a Smart Chatbot
AI Chatbots vs. Human Agents: Advantages and Disadvantages
How To Build A Chatbot: 10 User Experience Design Mistakes To Avoid

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