"We needed a partner who understood the complexity of our queries, not just the volume."
Vikas Bhadoria
Product Manager, Fintiba
Why are 80% of your tickets the same question?.
Shipping. Returns. Password resets. Your best agents spend their talent on work a machine should handle. Meanwhile, customers wait and bounce.
The brands that figured this out are pulling ahead.
80%
repetitive & automatable
"The average support ticket costs £8.01 to resolve manually. An AI agent resolves the same ticket for pennies."
What changes
What changes when your agent resolves, not just responds.
Capabilities
What can an AI support agent actually do?.
Instant Resolution
Most support queries follow patterns. Your AI agent recognises them, pulls the right answer from your knowledge base, and resolves them in seconds.
Multilingual, Natively
Your customers speak dozens of languages. So does the agent. It detects the language automatically and responds fluently, no translation plugins.
Omnichannel Presence
Web, WhatsApp, Instagram, Facebook Messenger, SMS, email, one agent, everywhere your customers already are.
Seamless Human Handoff
When a conversation needs a human, the agent hands it over with full context. Your team picks up exactly where the AI left off.
GDPR Compliant by Design
EU data storage, full encryption, SOC 2 aligned. Your customers' data stays safe, and you stay compliant.
Three-Layer Analytics
Traffic, business impact, and AI insights, see what customers are asking, how it affects revenue, and where the agent can improve.
From our clients
"We went from drowning in repetitive tickets to having our team focus on what actually matters."
Beau Micallef
Director of Consumer Excellence, QuadLock
"Within days, we had an AI agent handling our most common queries, and our team could finally breathe."
Bonnie Williams
E-Commerce Manager, Atlantic Pet Products
How it works
How do you get started? Three steps. Live in days.
Connect your systems
Plug in your CRM, helpdesk, knowledge base, and order management. Clicks, not code.
Shape the experience
Define what the agent handles. Set your brand voice. Configure escalation rules.
Go live everywhere
Deploy on web, WhatsApp, Instagram, SMS, and email simultaneously.
Connect your systems
Plug in your CRM, helpdesk, knowledge base, and order management. Clicks, not code.
Shape the experience
Define what the agent handles. Set your brand voice. Configure escalation rules.
Go live everywhere
Deploy on web, WhatsApp, Instagram, SMS, and email simultaneously.
Explore more use cases
Free Resource
Get the Playbook
What's inside the playbook
- A 12-step rollout used by CX leaders in 60+ countries
- Benchmarks: containment, AHT, CSAT, ROI by industry
- Templates, scorecards, and the exact agent-spec checklist
11 pages - PDF - Free download
FAQ
Common questions,straight answers.
Do you integrate with our existing helpdesk or CRM?
Yes. As long as the CRM or helpdesk allows it, we support it. Certainly connects natively to the leading helpdesks, CRMs, and any system with an API.
Can the agent access our order management and CRM data?
Absolutely. The agent connects to your CRM, OMS, and knowledge base to pull real customer data, order status, return eligibility, account details, and resolve queries end-to-end.
Which channels does it support?
Web chat, WhatsApp, Instagram, Facebook Messenger, SMS, and email. One agent, every channel your customers already use.
Not ready to talk to sales?