For Agencies & BPOs
AI agents,delivered to your clients under your brand.
Build an agentic solution once, adapt it per client, and deliver it white-labeled. Recurring revenue, healthier margins, faster time-to-value.
One framework, many client brands.
Why now
Your clients are alreadyasking for AI.
Clients are actively asking
CX and marketing teams are putting AI agents on their 2026 roadmap. They want a partner.
Internal teams are stretched
Brands have neither the time nor the specialists to build and run agents themselves.
Higher margins per account
Repeatable platform work delivers better margins than pure consulting or staffing.
New revenue line
Setup, optimisation and hosting become recurring streams instead of one-off projects.
Faster to production
Pre-built templates cut time-to-launch from months to weeks.
Leverage across accounts
One asset set serves many clients, without losing quality.
Familiar blockers
What is slowingagencies down today.
Clients expect AI answers, but in-house skills are missing or do not scale.
DIY builds tie up senior engineers you would rather bill out to clients.
Generic chatbot tools miss on brand look-and-feel and on reporting.
Per-client builds are not repeatable, every project starts from scratch.
Without a platform foundation, AI stays project work instead of recurring revenue.
The solution
One platform,many client brands.
Modular agents you adapt per client instead of rebuilding each time.
White-label surface, domains and reporting under your brand.
Multi-tenant administration with clean separation per client.
Pre-built templates for ecommerce, lead gen, support and sales.
Build
Create your base agents and workflows once inside the platform.
Adapt
Clone per client and tune tone, brand and knowledge base.
Deliver
Go live on web, messaging and voice, under the client's brand.
Your brand,your platform.
Deliver AI agents under your own brand, from login to reporting. Full visual control and transparent economics.
A cockpitfor every client.
Give every client a curated view of performance, conversations and outcomes, without manually assembling reports.
What you deliver
A platformthat covers it all.
Agentic AI
Agents that perform tasks, not just answer them, with tool-use and guardrails.
Robust platform
Multi-tenant architecture with audit trails, RBAC and versioning.
Knowledge base
Manage per client, with sources, sync and citations inside answers.
Multiple models
GPT, Gemini, Claude and more, picked per use case rather than per vendor.
Multi-brand
Cleanly separate brands, languages and compliance zones from each other.
White-label UI
Fully brandable admin and widget, down to the email domain.
Orchestration
Connect CRM, helpdesk, commerce and internal APIs in a single flow.
Fast launch
Templates, onboarding and best practices shorten time-to-live.
Reusable templates
Shipping, returns, lead qualification, as building blocks you can clone.
Use cases
From the firstpilot to a portfolio.
One platform covers the most common AI requests from your clients, across industries.
One stack, many industries.
Model
Economicsthat work for agencies.
Platform subscription
Predictable platform cost with room for your markup per client.
Per resolution
Variable component tied to outcomes, ideal for support workloads.
We align the model so you grow per client, not just per hour.
Your edge
Why agencieswin with Certainly.
Stronger pitches with working demos instead of slides.
Higher client retention through ongoing optimisation.
More service per account at controlled cost.
Recurring platform and hosting revenue.
Faster delivery with templates and best practices.
Enterprise features out of the box (RBAC, SSO, audit).
Outcomes that matter
What brands typicallyachieve on Certainly.
+30%
Conversion lift
on assisted ecommerce sessions.
70%
Containment
on Tier-1 requests with no agent involvement.
<2 min
Time-to-resolution
for common service requests.
10M+
Conversations
across brands and languages.
FAQ
Common questions,straight answers.
How fast can I deliver the first client?
With templates and our onboarding, first use cases typically go live in 2 to 4 weeks.
Do I need internal AI engineers?
No. The platform covers configuration, knowledge and workflows in a no-/low-code way. Our solutions team supports complex integrations.
What training do you provide for my team?
Structured enablement sessions for builders, solutions consultants and account managers, including certification.
Ready to start?
Build youragentic practice with Certainly.
Let's spend 30 minutes on your model, your first clients and a launch plan.
Not a sales pitch, a working session.