Digital Twin of Your Best Agent
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50M+
Queries
200+
Integrations
99.9%
Uptime
500+
Clients
We Build AI Agents
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"Certainly has been the best integration company we have worked with, due to their support and professionalism. We were really impressed with that."
CEO, Lucy & Yak
How Leading Companies Use AI
Fintiba
Fintiba transformed customer service in financial services and insurance for international students and professionals relocating to Germany with FintiBot.
QuadLock
QuadLock, a global leader in premium phone mounts streamline customer support with Certainly's CX platform built for scale.
Feastables
Mr Beast's Feastables teamed up with Certainly on a commissioned AI agent project that growth hacked customer engagement and helped drive higher sales.
Atlantic Pet Products
Atlantic Pet Products, a leading pet care brand, fetched faster support and purrrfect CX with Certainly’s AI-powered platform, no extra paws needed.
Rat & Boa
UK-based contemporary women’s clothing brand Rat & Boa transformed their customer service with an AI agent built on the Certainly Platform.
Three steps. Simpler than you think
1. Name you agent & describe it's job
Give it a name and write two sentences on what it does. Tell it what it should never do. No flowcharts, no decision trees, no code.
EXAMPLE PROMPT
"You are Maya, a support agent for our store. You help customers track orders and answer product questions. Never discuss competitor pricing."
2. Give it access to your systems
Connect your tools in a few clicks. Give the agent live web search, plug in MCP servers, or wire up your existing systems. It uses whatever it needs to resolve the conversation.
3. Launch
Hit publish. Your agent handles real customers on every channel you choose, around the clock. No maintenance, no supervision required.
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Frequently Asked Questions
What is an AI Agent?
An AI agent is a digital assistant designed to interact with your customers, answer their questions, and help them complete tasks—instantly and at any time. Unlike chatbots, our AI agents are tailored to your business, providing personalized, human-like conversations that improve customer experiences and reduce your team’s workload.
How much work must we do ourselves?
Almost none. We handle everything—from building tailored AI agents to integrating them with your systems—so you can start seeing results without adding to your team’s workload.
Can the AI interact with customers across platforms?
Yes. Our AI solutions provide seamless engagement across chat, email, social media, and even QR codes—ensuring customers get consistent, personalized experiences wherever they connect with you.
How quickly can we start seeing results?
Most customers see measurable improvements within days of implementation—faster response times, reduced support tickets, and increased sales, all with minimal disruption to your operations.
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