Create a digital twin of your best salesperson
Use personalized conversations to understand your shoppers better and help them find exactly what they need, when they need it, all while improving your conversion rates and reducing returns.
Trusted by companies worldwide
Empower brand interactions with your customers
The AI assistant personalizes customer experience, delivering dynamic support, reducing wait time, helping with purchase, checkout, order status, returns and more. Provide smooth customer journeys and ticket deflection at scale, 24/7.
Technology like no other to generate ecommerce revenue
Turn your ecommerce into Certainly Conversational Commerce. The AI bot guides the shopping experience like your best salesperson, listening to your visitors’ wishes, taking them to the right products, adding items to cart, upsell, etc.
Supporting visitors at every stage of their customer journey
Pre-purchase
Purchase
Post-purchase
Brands using Certainly wow customers with every interaction
50%
Tickets solved without human touch
20%
Increase of average order value
3x
Increase in website conversions
30
Days to full return on investment
Seamless one-click integrations
No-code template integrations for business users and hyper-flexible APIs for developers. A dedicated team will help you connect Certainly Conversational Commerce to all your business systems in no time.
Testimonials
Any company that wants to develop a brand voice and boost revenue, ecommerce and D2C, I would highly recommend Certainly.
Having half our tickets resolved automatically has made a huge difference to the Customer Service team!
With the NLU and loads of customization in the Canvas... Certainly allows for a very flexible configuration which we couldn't find anywhere else.
I would highlight the ease of communication with Certainly engineers during the development and the excellent and fast responses they have always provided.
Absolutely fantastic customer service. Whenever I hit a snag, their team is super fast to respond. They go above and beyond in explaining best practices, often proposing clever solutions to what I'm trying to achieve.
The general experience has been great so far. The main advantage for me is that the platform is flexible and versatile. I can use Certainly in any possible ways, and if something is currently not possible, they'll work on making it happen.
