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    ROI Calculator

    See how much you can save

    Estimate how much your team could save by automating customer conversations with Certainly AI agents.

    Your team

    Include employer costs, roughly 1.2–1.4× base salary

    How long a typical conversation takes your team

    Automation target

    50%

    Unsure? Start at 50%, typical for most teams. 70–80% is achievable over time.

    10%50%90%

    Fill in your details to see your estimate.

    Estimates are illustrative. Results depend on your team's setup, ticket complexity, and adoption. Plan is auto-selected based on projected automated conversation volume. Currency conversions use indicative rates.

    How we define these metrics

    Annual net savings

    The estimated yearly cost reduction from automating conversations, minus your Certainly subscription.

    Return on investment

    How many times over your Certainly investment pays for itself, expressed as a percentage.

    Payback period

    How quickly your savings cover the cost of your Certainly plan, shown in months.

    Annual hours saved

    Total agent hours freed up through full automation and faster handling of remaining conversations.