98% of your traffic doesn't convert. Meaningfully engage with every single customer to establish trust and reap the benefits
Deliver exponentially better, fully interactive user experiences
Your Conversational AI assistant gathers zero-party data, enabling you to understand visitors and optimize their experiences with personalized messaging, based on triggers like onsite behavior and intent.
Engage with your visitors when it matters most. Assist with sizing, gifting and finding the right product to lower returns and create happy, loyal customers.
Don't wait for your customers to reach out for help. Make shopping with your brand frictionless by creating meaningful brand interactions which lower cart abandonment and grow conversions.
Your Conversational AI chatbot understands text and voice inputs, freeing up space on the screen for a frictionless mobile experience.
Any company that wants to develop a brand voice and boost revenue, ecommerce and D2C, I would highly recommend Certainly.
Having half our tickets resolved automatically has made a huge difference to the Customer Service team!
With the NLU and loads of customization in the Canvas... Certainly allows for a very flexible configuration which we couldn't find anywhere else.
Ideal for Shopify owners who work with Gorgias and Klaviyo. It integrates seamlessly with these systems to provide the best possible experience.
Absolutely fantastic customer service. Whenever I hit a snag, their team is super fast to respond. They go above and beyond in explaining best practices, often proposing clever solutions to what I'm trying to achieve.
The general experience has been great so far. The main advantage for me is that the platform is flexible and versatile. I can use Certainly in any possible ways, and if something is currently not possible, they'll work on making it happen.