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Customer stories

The heroes.
The legends.

Our champions of ecommerce and customer service who have embraced Conversational AI, propelled their company forward, and really showed their competitors.

Certainly Customer

Stories

Financial Services

Learn how Fintiba leverages Certainly to achieve an industry-leading conversation automation rate of 97%.

Fintiba's Customer Case: Certainly Generative AI Agents for Automating Customer ServiceFintibaRead their story
Fashion

Read how Lucy & Yak has deflected 50% of tickets with their customer support bot, Yakbot!

Lucy and Yak customer success story about the easy and fast implementation and integration of the Conversational AI Chatbot Software from Certainly and its valueLucy & YakRead their story
Fashion

Rat & Boa has improved efficiency in their customer service department by 75%.

RatBoa customer success story for using Conversational AI Chatbot from CertainlyRat & BoaRead their story
Food & Beverages

MrBeast's Feastables is using their FeastyBot to boost AOV & conversion rates.

Certainly team. People smiling. Chatbot building platform for business.FeastablesRead their story
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