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    ✦ Higher Education

    Trusted by leading education teams

    AI agents for universities and colleges.

    Automate admissions queries, student services, and campus support in 100+ languages, 24/7, so staff can focus on what matters most.

    LiveBenelux universities deploy AI agents in 3 languages.
    Book a Demo See AI Support Platform

    See the Difference

    What happens on Results Daywhen every second counts?

    Before Certainly
    After Certainly
    Certainly AI | 24/7 student support

    Results Day waits for no one

    Watch a student try to secure a Clearing place on the busiest day of the year.

    Interactive demo · no audio, subtitled

    24/7 student support

    AI agents answer admissions, scheduling, and campus queries around the clock, across every timezone.

    100+ languages

    Serve diverse student populations in their preferred language, from visa queries to campus orientation.

    Free up your staff

    Automate 70% of repetitive inquiries so advisors can focus on the students who need them most.

    70%

    Of student inquiries are repetitive and automatable

    EDUCAUSE 2025

    24/7

    Support for international students across timezones

    100+

    Languages supported for diverse student bodies

    3x

    Faster response during enrollment peaks

    Use Cases

    Serving everycampus workflow

    Admissions queries
    Course scheduling
    Financial aid
    Library resources
    Enrollment peaks
    Multilingual access
    IT helpdesk
    Omnichannel

    Challenges → Solutions

    Hover to see how Certainlysolves it

    Hover or tap each card to flip

    Admissions inbox is overwhelming

    Application status, deadlines, document requirements. Staff answer the same questions thousands of times.

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    Instant admissions answers

    AI resolves routine admissions queries so staff focus on recruitment.

    • Application status and deadline checks automated
    • Document submission guidance step by step
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    International students struggle with language

    Visa documentation, campus orientation, and academic queries are harder when English is not your first language.

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    Support in every language

    Native multilingual support removes barriers for global student bodies.

    • 100+ languages with zero translation delay
    • Critical for cross-border and diverse campuses
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    Enrollment spikes crush support

    Application deadlines and enrollment windows create 5-10× volume surges. Temporary staff cannot keep up.

    "70% of student inquiries are repetitive and automatable."

    , EDUCAUSE 2025

    Tap to flip

    Scale instantly for enrollment

    AI absorbs peak volumes with zero wait times and consistent quality.

    • Unlimited concurrent conversations
    • Enrollment-specific FAQs deployed in minutes
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    Financial aid queries are complex

    Scholarship eligibility, payment plans, tuition deadlines. Students need answers fast but advisors are booked.

    Tap to flip

    Self-service financial answers

    AI handles eligibility checks and status queries, escalates complex cases.

    • Scholarship and payment plan info on demand
    • Complex cases routed to advisors with full context
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    IT and campus services bottleneck

    Password resets, Wi-Fi access, housing applications. The same requests, hundreds of times per week.

    Tap to flip

    Automated campus services

    AI triages and resolves common requests across every department.

    • IT helpdesk, housing, and library queries automated
    • Single interface for all student services
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    Course scheduling confusion

    Class schedules, exam dates, prerequisites. Students cannot find what they need in legacy systems.

    Tap to flip

    Instant schedule answers

    AI pulls from your student information system in real time.

    • Class times, rooms, and prerequisites on demand
    • Exam dates and credit requirements automated
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    Integrations

    Plug into your campus stack

    Connect to your student information system, learning management platform, and campus communication tools. Pull enrolment data, trigger workflows, and sync student context in real time.

    Student Information SystemsLMS PlatformsCRM & AdmissionsLibrary SystemsFinancial Aid ToolsIT Service DesksIdentity ProvidersCampus Apps

    Trusted by leading institutions

    Copenhagen Business School
    Tel Aviv University
    Københavns Universitet
    University of Waterloo
    Aarhus University
    Copenhagen Business School
    Tel Aviv University
    Københavns Universitet
    University of Waterloo
    Aarhus University

    Transform student support today.

    AI agents that help universities serve students faster, in more languages, with less staff overhead.

    Enroll Now