Ecommerce Corner: Sell more, return less this Peak Season

In this latest Ecommerce Corner episode, we’re focusing on all things Peak Season as Black Friday approaches.  

Certainly’s own Edoardo and Marie-Claire will welcome a special panel, including Andy Mulcahy, Strategy and Insight Director at IMRG.

They’ll be discussing:

  • How retailers use Certainly, Zendesk, and other tools to take their CX to the next level
  • How proactive dialogue creates loyal customers who buy more and return less.  
  • And how to give your own CX an audit - just in time with Peak Season

This will be an immersive, open conversation with a live Q&A session, so come ready to learn from our panelists and have your questions answered! 

Join us on Tuesday 5th October | 11- 11:45 (GMT+1)
12-12:45 (CEST)

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