Ecommerce Corner: Sell more, return less this Peak Season
In this latest Ecommerce Corner episode, we’re focusing on all things Peak Season as Black Friday approaches.
Certainly’s own Edoardo and Marie-Claire will welcome a special panel, including Andy Mulcahy, Strategy and Insight Director at IMRG.
They’ll be discussing:
How retailers use Certainly, Zendesk, and other tools to take their CX to the next level
How proactive dialogue creates loyal customers who buy more and return less.
And how to give your own CX an audit - just in time with Peak Season
This will be an immersive, open conversation with a live Q&A session, so come ready to learn from our panelists and have your questions answered!
Join us on Tuesday 5th October | 11- 11:45 (GMT+1)