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Customer stories

The heroes.
The legends.

Our champions of ecommerce and customer service who have embraced Conversational AI, propelled their company forward, and really showed their competitors.

Certainly Customer

Stories

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Fashion

Read how Lucy & Yak has deflected 50% of tickets with their customer support bot, Yakbot!

Lucy and Yak customer success story about the easy and fast implementation and integration of the Conversational AI Chatbot Software from Certainly and its valueLucy & YakRead their story
Fashion

Rat & Boa has improved efficiency in their customer service department by 75%.

RatBoa customer success story for using Conversational AI Chatbot from CertainlyRat & BoaRead their story
Food & Beverages

MrBeast's Feastables is using their FeastyBot to boost AOV & conversion rates.

Certainly team. People smiling. Chatbot building platform for business.FeastablesRead their story
Reviews

Trustpilot is using a Customer Service Chatbot to handle 30% of chats without human assistance.

Trustpilot uses Conversational AI Chatbot from Certainly.ioTrustpilotRead their story
Fashion

Fashion retailer Siksilk is using Conversational AI technology to automate 50% of chats and increase conversions by 14%.

Sicksilk customer success story for using Conversational AI Chatbot from Certainly.ioSikSilkRead their story
Shipping

Find out how Pakke.dk achieved 4x as many conversations.

Pakke.dk customer success story for using Conversational AI Chatbot from CertainlyPakke.dkRead their story
Fashion

Tiger of Sweden CSAT increased from 73% to 96% with an AI chatbot.

Tiger of Sweden customer success story for using Conversational AI Chatbot from CertainlyTiger of SwedenRead their story