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Customer stories

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Our champions of ecommerce and customer service who have embraced Conversational AI, propelled their company forward, and really showed their competitors.

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Stories

AllBeauty & CosmeticsFashionHealthHRReviewsShipping
Trustpilot-Certainly-Customer-StoryReviewsTrustpilot

Trustpilot is using a Customer Service Chatbot to handle 30% of chats without human assistance.

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Siksilk-Certainly-Customer-StoryFashionSikSilk

Fashion retailer Siksilk is using Conversational AI technology to automate 50% of chats and increase conversions by 14%.

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Pakke-dk-storyShippingPakke.dk

Find out how Pakke.dk achieved 4x as many conversations.

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A man in a shirt sitting at the office desk holding a pen and a paper.HRVisma

Visma Enterprise implements an HR and Payroll chatbot that handles 84% of inbounds.

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A woman in a shirt, sitting at the desk, dinking coffee, and checking her phone.HealthAIO

How Health App AIO Is Using Certainly’s Conversational AI to Improve Mental and Physical Health.

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A side profile of a woman in a yellow flannel shirtFashionTiger of Sweden

Tiger of Sweden CSAT increased from 73% to 96% with an AI chatbot.

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