Sell more. Sell better.

Create a digital twin of your best salesperson.

Remove the friction from your website with Certainly Conversational Commerce. Increase conversion rates, grow your sales, and win lifetime customers.
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Trusted by

Carlsberg
Joseph Joseph
Booking
Matas
Lucy & Yak
The Fragrance Shop
CCP Games
Magasin
Interflora
Rockwool
Feastables
Ganni
Rat & Boa
Culture Kings
Discovery

Unbeatable
user experiences

98% of your traffic doesn't convert. Meaningfully engage with every single customer to establish trust and reap the benefits

3 weeks to launch
Up to 400% increase in Conversions
40% increase in Average Order Value
EVERY language supported

What can you do with Certainly
Conversational Commerce?

Deliver exponentially better, fully interactive user experiences

Finally understand your customers

Your Conversational AI assistant gathers zero-party data, enabling you to understand visitors and optimize their experiences with personalized messaging, based on triggers like onsite behavior and intent.

Use conversations to deliver more sales

Engage with your visitors when it matters most. Assist with sizing, gifting and finding the right product to lower returns and create happy, loyal customers.

Help customers over the finish line

Don't wait for your customers to reach out for help. Make shopping with your brand frictionless by creating meaningful brand interactions which lower cart abandonment and grow conversions.

Built for mobile users

Your Conversational AI chatbot understands text and voice inputs, freeing up space on the screen for a frictionless mobile experience.

Integrated with your ecommerce setup

Certainly works natively with your ecommerce systems, CRM, marketing platforms, order management software, and more—all without a single line of code.
Optimizely UPSMagentoShopifyZendeskBig CommerceWooCommerceSalesforceGorgiasFedexDixaSitecore
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Testimonials

Any company that wants to develop a brand voice and boost revenue, ecommerce and D2C, I would highly recommend Certainly.

Jess Cervellon
Feastables
Jess CervellonCX Strategy & Operations Leader, Feastables

Having half our tickets resolved automatically has made a huge difference to the Customer Service team!

Lucy Greenwood
Lucy & Yak
Lucy GreenwoodCEO & Founder, Lucy & Yak

With the NLU and loads of customization in the Canvas... Certainly allows for a very flexible configuration which we couldn't find anywhere else.

Richard James
Rat & Boa
Richard JamesHead of Digital, Rat & Boa

Ideal for Shopify owners who work with Gorgias and Klaviyo. It integrates seamlessly with these systems to provide the best possible experience.

Enis Ayari
Bumpli
Enis AyariFounder & CEO, Bumpli

Absolutely fantastic customer service. Whenever I hit a snag, their team is super fast to respond. They go above and beyond in explaining best practices, often proposing clever solutions to what I'm trying to achieve.

David Einarsson
CCP Games
David EinarssonSenior Project Lead, CCP Games

The general experience has been great so far. The main advantage for me is that the platform is flexible and versatile. I can use Certainly in any possible ways, and if something is currently not possible, they'll work on making it happen.

Oleksandr Chubarov
mSpy
Oleksandr ChubarovCustomer Care Operations Manager, mSpy