Pricing plans

Flexible, value-based plans that provide the tools and support your business needs.

Essential

For businesses with early traction, to drive more revenue and fully automate customer support.

1 website domain

Add the feature here

Standard terms

Standard support

No-code bot Builder

Template integrations

Webhook Builder

Premade AI content for ecommerce

Conversational AI

Certainly Widget

Segmentation and Filters

Standard

For mid-sized businesses, to drive revenue and/or integrate with live customer support.

Everything in Essential, plus

2 website domains

Add the feature here

Standard terms

Dedicated support

Conversational Commerce

Premade channel integrations

Template integrations

To create your own custom integrations quickly.

Webhook Builder

Add the feature here

Enterprise

For larger businesses & those with additional needs, to drive business growth and revenue, and/or integrate with live customer support.

Everything in Standard, plus

4+ website domains

APIs

Enterprise terms

Dedicated support

Add the feature here

Add the feature here

Add the feature here

Add the feature here

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Add the feature here

Add the feature here

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Essential

Standard

Enterprise

Live bots

Unlimited
Unlimited
Unlimited

Website domains

1
2
4+

Test bots

Unlimited
Unlimited
Unlimited

Platform user accounts

Unlimited
Unlimited
Unlimited

Conversational Web SDK

No-code Bot Builder

Carousel cards, buttons, and rich media

Conversational AI and AI Manager

Premade AI content for ecommerce

End user segmentation & filters

Marketing Broadcast Tool

Analytics tools

Zero-party data collection

Voice enabled

Multi-language manually maintained

Multi-language auto-translation

Conversational Commerce

APIs

Automated configuration tests

Add-on

Advanced monitoring

Testimonials

The ability to embrace variations in the way different people communicate is one of the major strengths of the Certainly platform.

katrine-marcussen
kmd
Katrine MarcussenBusiness Developer, KMD

Certainly has helped my startup scale and expand from Denmark to Norway and Sweden. By automating part of our customer support, we managed to answer requests quicker and most importantly, around the clock.

ulrik-kjaersgaard-larsen
pakkedk
Ulrik Kjærsgaard LarsenFounder and CEO, Pakke ApS

Certainly enables you to start using chatbots to solve specific tasks from day one. As it integrates with 3rd party services, the platform can scale with your needs and maturity as a company.

anders-rahr
ic-group
Anders RahrSenior Vice President, IT & Logistics, IC Group A/S

Our chatbot Betty handles far more tickets than all human agents combined. More than 40% of all tickets are now solved without any human involvement.

darren-hua
tobii
Darren HuaTechnical Support Enginner, Tobii

The AIO team didn't want a FAQ bot, but something that would flow as a natural conversation. Certainly was able to handle both huge amounts of content and complicated dialogues.

regin-jensen
aio
Regin JensenCEO, AIO

I would highlight the ease of communication with Certainly engineers during the development and the excellent and fast responses they have always provided.

ana-etxebarria
siksilk
Ana EtxebarriaCustomer Experience Officer, SikSilk

Absolutely fantastic customer service. Whenever I hit a snag, their team is super fast to respond & they go above and beyond in explaining best practices & often proposing clever solutions to what I'm trying to achieve.

david-einarsson
ccp-games
David EinarssonSenior Project Lead, CCP Games

We experience a clear connection between response time and customer satisfaction. That's why our chatbot has become extremely important. Our customer satisfaction was about 70% and today it is 92%.

nadin-kempel
tiger-of-sweden
Nadin KempelHead of Customer Service, Tiger of Sweden

I'm a teacher, and our students use Certainly to build different chatbot solutions for different industries - they consistently report that it's user friendly and easy to get started with the Certainly Platform.

peter-rudbeck
copenhagen-business-school
Peter RudbeckTechnology Consultant, Copenhagen Business School

The good thing about using the Certainly platform is that we only need to maintain the English language. We then use Webhooks to scale it to support 8 languages without putting in a lot of effort.

tonni-buur
trustpilot
Tonni BuurVice President of Global CX Services, Trustpilot

We love our bot because he is hardworking, always helpful, available 24 hours a day which makes him an indispensable part of our small customer service team.

nina-toiviainen
booking
Nina ToiviainenSenior Manager Service Delivery, Booking.com

Any company that wants to develop a brand voice and boost revenue, ecommerce and D2C, I would highly recommend Certainly

jess-cervellon
feastables
Jess CervellonCX Strategy & Operations Leader, Feastables