Ecommerce Corner. Four ways to bring your D2C offering to the next level

On demand discussion
48 minutes

Carsten Pingel, VP of Commercial Strategy & Execution at Valtech, joined Henrik to discuss building an ironclad strategy, offering personalization, and mastering logistics to step up your D2C game. Carsten is an ecommerce veteran and shared his experience developing D2C strategies for FMCG brands like L'Oréal.

Host is an AI Chatbot building SaaS platform for retail and e-commerce. Ecommerce corner is an online webinar for customer service insights.
Henrik Fabrin
CEO, Certainly


Certainly is an AI-driven Chatbots building solution for retail brands and eCommerce. E-commerce corner is an online webinar for customer success insights.
Carsten Pingel
VP of Commercial Strategy & Execution, Valtech
Certainly is an AI-powered Chat bot building solution for retail and fashion brands and online shops. eCommerce corner is an online webinar for customer care insights.
Nathan Lomax
Co-founder, Quickfire Digital
Edoardo Abate
Lead Sales Engineer, Certainly

What’s on the agenda

This was an immersive, open conversation with a live Q&A session! They focused on:

How to develop your D2C strategy to get the edge on your competitors
Leveraging first-party data to build closer relationships with your customers
Streamlining your tech stack for ecommerce, from first touch to delivery and returns
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