E-Commerce. Revolutionized.
From clicks to conversations. Forget about transactions. Your new focus is to build loyal, long-term relationships and create returning customers.
Build a Conversational AI chatbot for your E-Commerce.
Trusted by
Over 98% of your traffic doesn't convert - that's not good business.
Ecommerce is not just a question of price, but of service.
Learn moreBusinesses still expect users to...
Click buttons
Tick boxes
Browse endless options
The consequence?
Users end up buying the wrong size t-shirt
Or just give up entirely...
Because they lacked guidance and support.
Is it possible to provide a personalized, high-quality user experience, which delivers up to 400% more ecommerce conversions from chat? Certainly.
The Certainly Chatbot Builder enables you to create integrated and fully autonomous shopping experiences.
Frictionless commerce, from intent to purchase
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ExperiencePersonalized Customer Experiences that exceed expectations: upselling, cross-selling and recommending relevant products to create happy customers who just keep on coming back.
InsightAccess to reporting analytics and user profiling for marketing to optimize future retargeting campaigns, all driven by zero-party data from automated conversations with customers.
ImpactHappy customers are loyal customers! Conversational Commerce ensures fewer product returns, lower cart abandonment and higher customer lifetime value.
Want to see in action? Certainly.
A Digital Twin of your best salesperson.
Companies are turbo-charging their ecommerce with the next generation of Conversational AI assistants.
Imagine what you could achieve with an AI chatbot who:
Actually, takes visitors to the right section on your website
Makes product recommendations tailored to user intent at that exact moment
Understands all languages, can reply in 14+ and is available 24/7
Be where your customers need you
Whenever, wherever, you're meant to be together. Your AI assistant delivers friction-free commerce on multichannel, so you never miss an opportunity to deliver an amazing customer experience We have trained our AI Engine on 24.000+ ecommerce-specific sentences - so you don't have to. Cover all ecommerce questions: i.e., delivery time, availability, special offers, order status, product returns, payment methods, etc.
Stop the guesswork? Certainly.
Testimonials
Any company that wants to develop a brand voice and boost revenue, ecommerce and D2C, I would highly recommend Certainly.
Having half our tickets resolved automatically has made a huge difference to the Customer Service team!
With the NLU and loads of customization in the Canvas... Certainly allows for a very flexible configuration which we couldn't find anywhere else.
Ideal for Shopify owners who work with Gorgias and Klaviyo. It integrates seamlessly with these systems to provide the best possible experience.
Absolutely fantastic customer service. Whenever I hit a snag, their team is super fast to respond. They go above and beyond in explaining best practices, often proposing clever solutions to what I'm trying to achieve.
The general experience has been great so far. The main advantage for me is that the platform is flexible and versatile. I can use Certainly in any possible ways, and if something is currently not possible, they'll work on making it happen.
Why Certainly Conversational Commerce?
Learn moreA new-gen, automated sales assistant that gathers information from users, engages them effectively and delivers better ROI on your ad spend
Access to Conversational Commerce flows that create wow moments and ease website navigation.
The vast competitive advantage of capturing first-party consumer intent in a cookieless world.
The ability to fully integrate your bot with your shipping and order systems: Check the status, EDD, tracking link, and much more information about a customer's order.
Define events that map a customer journey for more thorough customer insights - integrate the conversational flows with intuitive analytics tools.